Many HP users frequently complain about the different problems they face with their HP printers/scanner. For those users, HP print and scan doctor is nothing but a blessing. After a certain passage of time, every electronic device including the HP printer might go through some technical glitches. These technical glitches cannot be overcome by an individual belonging to a non-technical background. Thus, for the convenience of the users, HP has developed a tool that can help them fix minor issues with their HP printer. This tool is known by the name HP print and scan doctor.
This diagnostic tool is an offering of HP that is absolutely free of cost for the HP users and can be easily obtained from the official website of HP. The usefulness of this tool is so much that it can be used to fix different printing and scanning related issues. The tool works wonders on Windows operating system and helps fix these problems:
Downloading and installing an HP scan doctor is a straightforward process and doesn’t need much effort. To download and install the application on your pc:
We may consider HP print and scan doctor as a diagnostic tool as it helps to troubleshoot common problems of your HP printer with its diverse feature. To use it:
When the scan doctor completes its problem-solving process, the result will be displayed on your screen. To interpret what the results mean, consider going through the link https://support.HP.com/us-en/topic/printscandoctor.
If your scan doctor stops to work in between the task, the following troubleshooting method will help you in making your tool work again.
By now, the HP scan doctor will start working again.
The stated error appears when the printer has communication issues with the scan driver. In that case, you should save all your work, stop the power supply, provide power supply again, and then restart the printer. If the error persists you should uninstall and then reinstall the printer from the ‘Programs and Features’ menu. After reinstalling the drivers, you need to go through the HP Wireless Printer Setup.
This solution also helps when HP scan doctor stuck at the Windows scan. Once you uninstall Scan doctor successfully, you may download its desired version i.e. HP Scan Doctor 5.0, 5.1, 5.4, or HP scan doctor for Android. If you do not find these solutions helpful, contacting HP support is the next best thing you can do.
HP print and scan doctor version 5.4.0 is the latest and most updated version of the scan doctor. If you are running on an older version of an HP scan doctor, then you must install its latest updates immediately.
If your HP scan doctor freezes and crashes while scanning your printer for issues, then you must uninstall the HP printer driver or HP scan arises. After uninstalling these, reinstall them again and it will definitely help.
Unfortunately, HP print and scan doctor is not available for Mac. It is only supported for PCs running on Windows operating system. But, there is an equivalent program for Mac users known as HP Easy Scan.
To do so, you need to find out the IP address of your HP Printer. Secondly, open a web browser on your chrome and enter this IP address in the search bar. Using the WebScan option that appears on your screen, you can scan the desired document from your Chromebook.
There might be some compatibility issues between the printer and the driver. In that case, you need to reset the printer or reinstall the HP printer driver software on your device. Using HP print and scan doctor might also help.
There is a software known as HP MFP Scan that helps to scan from your HP printer. Using this software, you may easily scan your documents and photographs. You can download this software from the website 123.HP.com.
When you download HP Print and Scan Doctor on your PC, the executable file HPPSdr.exe gets downloaded which you need to install later. This executable file can only be downloaded on Windows operating system and is not available for Mac.
If you want to fix corrupted files using HP print and scan doctor, you have to download it and run its file on your computer. Then, start the program and click on either of the two options; Fix Printing or Fix Scanning.
Use the search feature of your Windows to locate HP Print and Scan Doctor’s location. After you find it, you should right-click on its icon, choose ‘Open File location’, and click ‘Delete’.
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